Support
We’re a small team, and a real person reads every message.
Contact us
Email sochlabco@gmail.com. Please include the email address you signed up with and your phone model, so we can help faster.
Subscriptions
- iPhone: Settings → your name → Subscriptions → Tawhid Space, or manage in the App Store.
- Android: Google Play → profile icon → Payments & subscriptions → Subscriptions, or manage in Google Play.
- Refunds are handled by Apple or Google under their refund policies.
- Changed phones? Sign in with the same account and store login, and Premium carries over.
Delete your account
In the app: open Settings → Delete Account, then press and hold the button to confirm.
Can’t open the app? Email sochlabco@gmail.com from the email address on your account, with the subject “Delete my account”. We’ll confirm once it’s done.
What gets deleted: your mood entries, gratitude entries, points and progress are permanently removed. Clinical records (assessments, safety plan and reflection entries) are kept only in de-identified form for the legally required retention period. They are no longer linked to you. Deleting your account does not cancel an app-store subscription, so please cancel that too.
Common questions
- Prayer reminders aren’t arriving: check that notifications are allowed for Tawhid Space in your phone settings, then set your exact prayer times in the app’s Settings.
- Changing language: Settings → Language. The app restarts to apply right-to-left layout for Arabic and Urdu.
- Didn’t get a verification code: check your spam folder, then use “Didn’t receive a code?” to resend.
Read our Privacy Policy and Terms of Service.